{"id":2780,"date":"2018-01-29T23:00:00","date_gmt":"2018-01-29T22:00:00","guid":{"rendered":"http:\/\/dev-numintec.vl25185.dinaserver.com\/2018\/01\/29\/condis-aposta-per-la-plataforma-de-contact-center-de-numintec\/"},"modified":"2025-10-20T16:40:37","modified_gmt":"2025-10-20T14:40:37","slug":"condis-aposta-per-la-plataforma-de-contact-center-de-numintec","status":"publish","type":"post","link":"https:\/\/www.numintec.com\/ca\/blog\/condis-aposta-per-la-plataforma-de-contact-center-de-numintec\/","title":{"rendered":"Condis aposta per la plataforma de Contact Center de Numintec"},"content":{"rendered":"<p>L&#8217;empresa de supermercats <a href=\"https:\/\/www.condis.es\/home\" rel=\"noopener\">Condis<\/a> ha triat la soluci\u00f3 de Contact Center de Numintec que permet la gesti\u00f3 de serveis de comunicacions entrants i sortints funcionant 100% en inform\u00e0tica en n\u00favol i pagant per \u00fas i no per inversi\u00f3. A m\u00e9s, la plataforma de contact center de Numintec s&#8217;ha integrat amb les eines de gesti\u00f3 de Condis.<\/p>\n<p>D&#8217;altra banda, amb el contact center en el n\u00favol la telefonia i els serveis inform\u00e0tics de Condis formen part de la mateixa xarxa de dades, compartint aix\u00ed la informaci\u00f3 comuna millorant la gesti\u00f3 i productivitat de l&#8217;empresa. Tot aix\u00f2 amb la seguretat garantida amb dades redundats i monitoritzat 365 dies a l&#8217;any.<\/p>\n<p>La plataforma de contact center de Numintec tamb\u00e9 li permet a Condis disposar d&#8217;estad\u00edstiques avan\u00e7ades i d&#8217;una monitoratge a temps real de les trucades, creant fluxos de trucades entrants, locucions de benvinguda, men\u00fas per derivar les trucades a diferents agents i departaments o l&#8217;enviament de missatges de veu al correu electr\u00f2nic, entre d&#8217;altres aplicacions.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>L&#8217;empresa de supermercats Condis ha triat la soluci\u00f3 de Contact Center de Numintec que permet la gesti\u00f3 de serveis de comunicacions entrants i sortints funcionant 100% en inform\u00e0tica en n\u00favol i pagant per \u00fas i no per inversi\u00f3. A m\u00e9s, la plataforma de contact center de Numintec s&#8217;ha integrat amb les eines de gesti\u00f3 de [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[53],"tags":[],"class_list":["post-2780","post","type-post","status-publish","format-standard","hentry","category-destacat"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.numintec.com\/ca\/wp-json\/wp\/v2\/posts\/2780","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.numintec.com\/ca\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.numintec.com\/ca\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.numintec.com\/ca\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.numintec.com\/ca\/wp-json\/wp\/v2\/comments?post=2780"}],"version-history":[{"count":1,"href":"https:\/\/www.numintec.com\/ca\/wp-json\/wp\/v2\/posts\/2780\/revisions"}],"predecessor-version":[{"id":3186,"href":"https:\/\/www.numintec.com\/ca\/wp-json\/wp\/v2\/posts\/2780\/revisions\/3186"}],"wp:attachment":[{"href":"https:\/\/www.numintec.com\/ca\/wp-json\/wp\/v2\/media?parent=2780"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.numintec.com\/ca\/wp-json\/wp\/v2\/categories?post=2780"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.numintec.com\/ca\/wp-json\/wp\/v2\/tags?post=2780"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}