Productivity tools

InvoxProductivity

Transform your data into valuable information.

Main advantages

• Mobility. Accessible from anywhere.
• Integrations with other systems, such as CRM, BPM, ERP, Ticketing, etc.
• No hardware or infrastructure investment required.
• Real-time visibility of incoming and outgoing calls.
• It facilitates the decision-making process.
• It can be adapted to each customer’s needs.
• It performs reports and OLAP buckets
• 100%-personalisable
• Flexibility
• Scalability

Main functionalities

• Dashboard, showing, at a glance, what is happening in real-time.
• Broad catalogue of reports and statistics
• Specific analytical system for Contact Centers
• Cost analysis