Productivity tools
InvoxProductivity
Transform your data into valuable information.
Main advantages
- Mobility. Accessible from anywhere.
- Integrations with other systems, such as CRM, BPM, ERP, Ticketing, etc.
- No hardware or infrastructure investment required.
- Real-time visibility of incoming and outgoing calls.
- It facilitates the decision-making process.
- It can be adapted to each customer’s needs.
- It performs reports and OLAP buckets
- 100%-personalisable
- Flexibility
- Scalability
Main functionalities
- Dashboard, showing, at a glance, what is happening in real-time.
- Broad catalogue of reports and statistics
- Specific analytical system for Contact Centers
- Cost analysis