About us
At Numintec we offer communications solutions, with the aim of improving the efficiency and productivity of companies, satisfying the expectations of your clients.
We design and develop our own technology
At Numintec we have been transforming the way companies communicate with their customers for more than two decades. We were born in Barcelona in 2002, being one of the first companies to bet on cloud communication solutions. Since then, innovation has been our driving force.
We design and develop our own technology to help organizations manage and unify, in real time, their customer interactions. No matter the channel, no matter the place.
Since 2021 we are part of the Swedish group Telavox, keeping our development and operations structure intact. Today, more than 100 professionals work from Spain, Portugal and Colombia with a clear objective: to improve the customer experience through cloud contact center solutions with advanced functionalities such as sentiment analysis, interaction traceability and applied artificial intelligence.
We work with companies of all sizes
We work closely with companies of all sizes and sectors, with a special presence in areas such as insurance, health, public administration and education. We operate in 49 countries and offer international numbering in more than 120.
With every step we take, we reaffirm our commitment to technology, to companies and, above all, to people. Because when communication flows, everything works better.
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Misión
Nuestra misión es ayudar a las empresas a cumplir las expectativas de sus clientes. Y lo hacemos combinando tecnología avanzada, inteligencia artificial y un modelo flexible que evita inversiones desproporcionadas. Porque creemos que mejorar la experiencia del cliente no debería ser un lujo.
Visión
Creemos en las experiencias como el verdadero factor diferencial del futuro. Los productos se copian. Los precios bajan. Pero la forma en que una empresa hace sentir a sus clientes es irrepetible. Por eso trabajamos para que cada interacción cuente, y para que los equipos tengan la tecnología que necesitan para dar lo mejor. Porque una buena experiencia del cliente empieza con una buena experiencia del empleado.
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Fabricantes de software
We develop our solutions 100% in-house, which allows us to have full control and adapt our development roadmap based on feedback from our customers.
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Servicios llave en mano
Our solutions are delivered ready to use, with the possibility of requesting change requests at no additional cost.
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20 años de experiencia
We combine a global vision with local action to adapt to the specific needs of each client and market.
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Conocimiento profundo del negocio de nuestros cliente
We don’t just implement technology, we understand how and what our customers use it for.
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Atención directa al usuario final
We accompany each company to the last point of contact, ensuring an optimal experience and agile support.
