— Features

Omnichannel

Allow your customers to choose how they contact you, and offer a consistent conversation no matter the channel they choose.

Performance monitoring

  • SMS

    Convert text message interactions into powerful tools. Send certified texts, assign those received to an agent, or make massive batch sends.

  • Chat

    Implement self-service and find out what your customers’ needs are before connecting them with an agent. Program your bots to answer your customers’ most common questions, and connect them to an agent to resolve the most complex chats.

  • E-Mail

    Unify your email inbox and combine it with other channels to have a 360º view of interactions and help optimise your agents workload.

WhatsApp Business API

WhatsApp is the world's most popular messaging tool, but its adoption by businesses presents additional challenges. Forget the added complexity of the WhatsApp API, leave it to us, and spend your time with your customers.

Our add-on comes pre-configured so you don’t have to worry about it, and includes support for any issues you might have.

Start measuring your WhatsApp interactions in your dashboards, get reports, and gain greater visibility.

Want to implement WhatsApp as a service channel but don’t know where to start? Don’t worry, our experts are here for you.

Request a quote

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