CCaaS

At Numintec, we have been helping companies of all sizes to optimize their conversations and relationships with customers for more than 20 years. Our CCaaS (Contact Center as a Service) solution is an AI-powered omnichannel cloud platform designed to offer agile, connected and efficient service. All from a single environment. No initial investments. No complications.

Because it’s not just about answering calls. It’s about building experiences. And we give you the tools to achieve it.

Main Benefits for the Client

100% in the Cloud

Connect from anywhere, at any time, with maximum security.
Scalable and Flexible

You only pay for what you need. And if your business grows, our solution grows with you.
Real Omnichannel Capability

Voice, email, chat, WhatsApp, SMS, social media... all managed from the same interface.
Embedded AI

We automate processes, improve response times, and help agents be more efficient.
Total Autonomy

You manage. You decide. Our interface is intuitive and designed so that you do not depend on third parties.
Own Development Team

We do not resell software. We design, maintain and evolve it ourselves

Practical Applications

Customer Service

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Sales

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Helpdesk

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Corporate Telephony

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Quality Management

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Process Automation

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