Integrations
Integrate your systems, break data silos and unleash the power of your data.
Any device, any network, anywhere
When communication is simple and straightforward, information and ideas flow easily.
Keep your colleagues and customers connected, and allow them to interact whenever, wherever and however they want.
Main benefits
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Cloud-based
Stop managing infrastructure and save time and money to focus on what really matters: your business.
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Softphone
All of our licences include softphones so you can make and receive calls without need for a desk phone.
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Any device
Access from any environment or device. Allow your users to decide how they connect, providing them with a range of options, from WebRTC to mobile apps.
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Smart routing
Create your own rules to get calls through to the right person. Allow your PBX to interact with your databases, CRM or ERP, and use that information to set up routing flows.
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Object-based ACD
Automate call distribution by configuring flows through a user-friendly object-based editor.
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Queues
Configure your queues based on your business needs and department function.
You can enable and disable them automatically using a scheduler, or manually in a single click.
Features
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Admin panel
Regain control with our admin portal. Manage users, licences, routing policies, devices and costs through a single, user-friendly interface.
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Calendar
Set up schedules, holidays and opening hours in just a few clicks and tailor them to your business’ operations.
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Call recording
Record and store your calls as you want. You can play them directly, download them, schedule batch sends or save them to a cloud repository.
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Presence
Allow users to establish their state of availability to let other users know how willing and able they are to interact.
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Fax
Retire your fax machine without closing that channel. Use our fax-to-mail to send and receive faxes directly on your computer.
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Voicemail
Set up a personalised voicemail for each user or create shared voicemails for teams.
Features
Numbering
Scale and expand your business to more than 150 countries offering a local image
Cell phones
Truly convergent and natively mobile solutions.
Analytics
Convert your data into valuable information for decision making.
Omnichannel
Allow your customers to choose how they contact you, and offer a consistent conversation no matter the channel they choose.
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Preguntas Frecuentes
A cloud PBX, also known as a virtual PBX or cloud PBX, is a communications system based on VoIP (Voice over Internet Protocol) technology that allows a company’s telephone calls to be managed centrally over the Internet.
Unlike traditional PBXs based on physical hardware, the cloud PBX operates on remote servers and is accessed through a network connection.
A cloud PBX works by virtualizing the business telephony infrastructure. Instead of having physical equipment and cables, the cloud PBX runs on remote servers and is configured through a web interface or a mobile application.
The company’s telephones are connected to the Internet and registered in the cloud PBX, allowing them to make and receive calls as if they were connected to a traditional PBX.
The cloud PBX offers a number of advanced features, such as extension management, intelligent call routing, call recording, voicemail, integration with CRM systems and much more.
It can also support additional services such as SMS sending, video conferencing and real-time collaboration.
The cloud PBX offers several advantages for companies:
- Scalability: Allows you to easily adapt to growth or changes in the company, as you can add or remove telephone extensions according to business needs.
- Flexibility: Being cloud-based, the PBX can be accessed from anywhere with an internet connection, facilitating mobility and remote work.
- Reduced cost: By not requiring investment in physical equipment and maintenance, the cloud PBX can be more economical compared to traditional PBXs.
- Advanced functionalities: Provides a wide range of advanced features and call management tools, improving productivity and efficiency of business communications.
- Integration with enterprise systems: The cloud PBX can be integrated with other enterprise systems, such as CRM or management software, to facilitate automation and improve the customer experience.
- Updates and technical support: Being in the cloud, software updates and technical support are the responsibility of the PBX provider, ensuring an up-to-date system and dedicated customer service.