Cloud-based Call Centre

InvoxPBX is an advanced and 100% genuine cloud-based call centre. You can manage your telephony easily and securely, and our solutions pack an analytical capacity that will enable you to set up processes to improve and increase your efficiency and productivity.

Main functionalities

  • Multiplatform.
  • Virtual assistant (IVR – Interactive Voice Response).
  • Intelligent call management.
  • Voice recognition.
  • Advanced queuing management.
  • Extension management.
  • Call routing.
  • Transfers.
  • Agendas and timetables.
  • User profiles.
  • Recorded messages.
  • Voicemail.
  • Call recording.
  • Multi-conference.
  • Fax to email and email to fax.
  • Supports physical handsets and softphones.
  • Smartphone app available.
  • Multiple reports.
  • Real-time statistics.
  • Survey system.

Advantages

100%-genuine cloud, scalable and flexible, no risk of obsolescence, cost optimisation, pay-per-use, 24×7 support, high level of autonomy, rapid deployment, encrypted communication.

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