Microsoft Teams
Integrate Numintec’s telephony with your Teams platform for a truly collaborative communications platform
Overview
Improve your company communication – internally between colleagues, and externally with customers. By integrating your telephony solution with your collaboration platform, you’ll get access to all the essential tools in one place.
With your telephony in Microsoft Teams, it’s super-easy to keep in touch – even across national borders! You can call, chat, and transfer calls between colleagues free of charge, and communicate with everyone else at affordable rates.
Gone are the days when you had to use another app or your mobile to make an outbound call. Now, you can call out directly within Teams, using Numintec’s Teams integration. Get access to all Numintec features by integrating with Microsoft Teams. Control your PBX and call out to anyone in the world in an easy-to-use interface within the Teams ecosystem. All in one environment – it’s a truly seamless experience.
Key features
Incoming calls in Teams
Accept calls and use Teams to control call handling such as transferring and receiving calls to your fixed number.
Decide which number to show
You can control Numintec’s caller ID masking within Teams, meaning that you decide which number to display when calling out (fixed office number, mobile number or company switchboard number).
Call all of your contacts – Teams or not
All your contacts are pulled from Outlook so you can call them directly on their mobile or fixed number – whether they use Microsoft Teams or not.
Complete control of the PBX
Users can control their Numintec profiles directly within Teams, access incoming call lists, recordings, look-up, and voicemails.
Presence sync
Presence synchronisation enables you to automatically sync a user’s profiles and call status from Teams to Numintec. This makes it easier for colleagues to collaborate and see when you’re busy in either platform.
Single client
Your colleagues can choose whether to answer inbound calls via Teams or Numintec – whichever suits their needs best. More flexible for employees, and better customer service.